Terms and Conditions

Scheduling

To schedule and confirm your order, we require full payment by 7 days prior to your event date. If your event was booked with less than one week notice, payment in full is due upon receipt of your final invoice. Please pay promptly so we can ensure your order is prepared.

Changes

Revisions are often needed to match your changing plans. We require all changes to be given prior to the payment due date to accurately prepare your invoice for on-time payment.<.p>

Non-profits:

Please provide your PA state tax exemption certificate with final changes in order to secure your tax-exempt status. Without proper documentation, we are not able to remove the sales tax from your order.

Payments

We accept cash, check, credit card, or by secure online payment at our website. Please be aware that there is an additional 3.5% fee added to your invoice for payment by credit card. Changes cannot be accepted after payment has been processed.

Cancellations:

Any pre-payments will be applied to your total balance and are non-refundable, but will be held for a future event. Any orders canceled less than 48 hours prior will result in a 100% charge to the client. Cancellations must be received in written form or by email. Events canceled due to bad weather (snow storm, etc) will result in a 50% charge to the client to cover caterers expenses.



Bistro To Go Catering
415 East Ohio St
Pittsburgh, PA 15212
412.231.0218 ext. 3